Privacy Policy

1. Information you provide

When the online enquiry form is available, it requests your name, email address, trade enquiry type, product and message. Company and telephone are optional. We also receive the language selected, the submission date and confirmation that you have read this policy. You may instead contact us by email, telephone or SMS; information you share through those channels is used to address your request.

Please provide only information relevant to your business enquiry. Do not send payment card details, identity documents, health information or other sensitive personal data through this form. Providing the required fields is necessary to process a form submission; you can use the alternative contact channels if you prefer.

2. Technical information and security

The hosting service may process IP addresses, browser and device information, requested pages, dates and technical errors in access or security logs. When the enquiry service is enabled, a session identifier, a security token and temporary attempt counters help prevent forged submissions and abuse. The application uses a protected identifier derived from the IP address for these counters; enquiry content and the raw IP address are not written into the counter files.

The website does not include advertising trackers, audience analytics or automated decisions that produce legal or similarly significant effects. The Cookie Policy explains the session cookie and external links.

3. Optional Google reCAPTCHA v3

The enquiry service supports Google reCAPTCHA v3, disabled by default. When the operator enables it, a notice appears beside the form and the Google service loads only when you submit an enquiry. It helps distinguish legitimate requests from automated abuse. Google may receive your IP address, browser, device and interaction information and may use cookies, including _GRECAPTCHA. The server checks the returned security result before accepting the enquiry.

When reCAPTCHA is disabled, the application does not load it or contact Google for verification. Other form security measures remain active. You can contact us by telephone or email instead. Google determines the retention and handling of information collected by its service; see its Privacy Policy and Terms of Service.

Google Privacy Policy · Google Terms of Service

4. Why we use the information

We use the information to understand and answer enquiries, prepare requested quotations, communicate about a possible business relationship, maintain the website, prevent abuse and meet applicable legal obligations. Sending an enquiry does not subscribe you to a newsletter or authorise unrelated advertising.

Where data protection law requires a legal basis, the relevant grounds may be steps you request before a contract, our legitimate interests in responding to business correspondence and protecting the service, or a legal obligation, depending on the purpose and circumstances. We request consent separately where it is required. The form checkbox acknowledges that you have read this policy; it is not consent to marketing.

5. Recipients and international communications

Information is handled by people who need it to address your request and by hosting, email or communications providers needed to operate those services. Relevant enquiry details may be shared with a supplier or logistics partner where necessary to prepare a quotation you request. We may also disclose information where required by law or necessary to establish or defend legal claims. We do not sell personal information collected through this website or share it for targeted advertising.

Holiday Products has a business contact address in Miami, United States, and handles international enquiries. Depending on the enquiry and service providers involved, information may be accessed or processed outside your country, where data protection rules may differ. You can contact us for information about recipients, processing locations and any safeguards applicable to your enquiry. Where a transfer is restricted by applicable law, an appropriate lawful transfer mechanism is required.

6. Retention and protection

Enquiries are sent to the business mailbox when the form is enabled; this application does not maintain an enquiry database. Correspondence is kept for as long as needed to handle the request and any resulting business relationship, taking into account applicable recordkeeping obligations and the establishment or defence of claims. Records that are no longer needed should be deleted or anonymised. Retention of hosting logs and backups depends on their security purpose and provider arrangements; contact us for information about a particular record.

Access controls, HTTPS and form protections are used to reduce risk. No transmission or storage system can guarantee absolute security. Contact us if you believe information sent to us has been exposed or misused.

7. Your choices and rights

You can ask about the processing of your information or request access, correction or deletion using the contact details below. Depending on the law that applies to you, you may also have rights to confirmation of processing, restriction, objection, portability, information about sharing, or withdrawal of consent where consent is the basis. Withdrawal does not affect earlier lawful processing. You may lodge a complaint with the competent data protection authority where those rights apply.

We may request only the information reasonably needed to verify your identity and find your records. Some information may need to be retained to meet legal obligations or resolve claims. Requests will be assessed and answered in accordance with applicable law.

8. Children, external services and updates

This business catalogue is not directed to children. Please do not submit children’s personal information; contact us if you believe it has been provided.

Google Maps links and telephone, SMS or email links open external services or applications only when selected. Those services have their own privacy practices. This policy may be updated when the website or its processing changes; the date above identifies this version. Where required, material changes will receive additional notice or a separate consent request.